Design a seat reservation flow for a modern movie theater 

CG is a cinema system consisting of many theatres in a city. CG strives to bring a comfortable and enjoyable movie viewing experience to customers. CG's target customers are busy young people who love movies. 

My role: UX designer designing an app CG cinema from surfing trailers to finish booking 

The goal: I design an app where users can watch trailers and book ticket online 

Audiences: busy young people who love movies. 

Challenge: CG strives to bring a comfortable and enjoyable movie viewing experience to customers. 

User research: I did the interviews, then created the empathy map to understand the users and the solution they wanted. A primary user group identified through research was young people who often watch film in cinema and need a flawless ticketing service. The problem users face is difficulty in finding film and buying ticket.