CG Ticketing app design
CG is a cinema system consisting of many theatres in a
city. CG strives to bring a comfortable and enjoyable
movie viewing experience to customers. CG's target
customers are busy young people who love movies.
My role: UX designer designing an app CG cinema from surfing trailers to finish booking.
Project goal: Idesign an app where users can watch trailers and book ticket online
CG's target customers are busy young people who love movies.
Challenge: Users lack time to search for movies that match their interests and to book tickets
Home page formobile and desktop
I did the interviews, then created the empathy map to understand the users and the solution they
wanted. A primary user group identified through research was young people who often watch film
in cinema and need a flawless ticketing service.
The problem users face is difficulty in finding film and buying ticket.
Wireframe made a move forward to the next version of the design
I repeatedly draw wireframes on paper to make sure that the user's problems are solved. for the initial screen, I prefer to set the locator function to let the user determine the nearest location.
In the initial design phase of implementation, I design the screen layout content based on user research
From a low fidelity wireframe, I created a prototype that represents the user flow from initiation to completion of a booking. This prototype is used for usability research. View the CG Ticketing lo-fi prototype
High -fidelity prototype The high -fidelity prototype presented a clearer user flow, from choosing a location, choosing a movie to completing a booking. View the CG Ticketing hi -fi prototype
Impact: This app makes the user feel really designed to enhance the user experience One quote from peer feedback: “This app is so simple and saves me a lot of time compared to other apps of its kind. I feel like I really found what I wanted without spending too much time and effort.”
What I learned: While designing the application, I feel new requirements are always found during the design process. Thus, repetition makes the application user-friendly and gives the best user experience.